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Take an Investigator-Led Approach to Digital Forensic Investigations

A recent article published in The Guardian highlighted ‘bias’ on the part of digital forensic examiners when examining seized media. In the original study, the authors found that when 53 examiners were asked to review the same piece of digital evidence, their results differed based on contextual information they were provided at the outset. Interestingly, whilst some of the ‘evidence’ for which they would base their findings was easy to find (such as in emails and chats) other ‘traces’ were not. These required deeper analysis, such as identifying the history of USB device activity. One of the things that struck me was that the 53 examiners were all provided with a very short brief of what the case was about (intellectual property theft) and what they were tasked to find (or not find), including a copy of a spreadsheet containing the details of individuals who had been ‘leaked’ to a competitor. This immediately reminded me of my first weeks within the police hi-tech crime unit (or computer examination unit as it was called). I vividly remember eagerly greeting the detective bringing a couple of computers in for examination into suspected fraud. I got him to fill in our submission form – some basic details about the case, main suspects, victims, date ranges, etc. I even helped him complete the section on search terms and then signed the exhibits in before cheerily telling him that I’d get back to him in the next few weeks (this was in the days before backlogs…). As I returned from the evidence store, I was surprised to find that same detective back in the office being ‘questioned’ by my Detective Sergeant. “John,” as we will call him (because that was his name), an experienced detective with over 25 years on the job, was asking all sorts of questions about the case:
  • Who were his associates?
  • What other companies is he involved in?
  • Does he have any financial troubles?
  • Is he a gambler?
  • Did you seize any other exhibits?
  • Does he have a diary?
  • How many properties does he own?
The list went on. In fact, it was over an hour before John felt that he had sufficient information to allow the detective to leave. Following the questioning, John took me aside and told me that whilst we used the paperwork to record basic information about the case – it was incumbent on us to find out as much information as possible to ensure that we were best placed to perform our subsequent examination. My takeway? You can never ask too many questions – in particular, those of the ‘who, where, when’ variety.

HAS DIGITAL FORENSICS CHANGED SINCE THEN?

Given the rapid development in technology since those early days in digital forensics, you would think the way agencies perform reviews of digital evidence would have, well, kept up? I recently watched a very interesting UK ‘fly on the wall’ TV series (Forensics:The Real CSI) that followed police as they go about their daily work (I do like a good busman’s holiday) and one episode showed a digital forensic examiner tasked to recover evidence from a seized mobile phone and laptop in relation to a serious offence. “I’ve been provided some case-relevant keywords,” he said, “which the officer feels may be pertinent towards the case.” “Murder, kill, stab, Facebook, Twitter, Instagram, Snapchat … and for those keywords I’ve searched for, there is potentially just under 1,500 artifacts that I’ll have to start scrolling through.” Wait, what? “Have I been transported back to the 90s?” I thought as I watched in (partial) disbelief and was again transported back and reminded of John’s sage advice all those years ago about asking lots of questions. Whilst I understand that the show’s director was no doubt using the scenes to add suspense and tell the story in the most impactful way possible, there is no getting away from the fact that the digital forensic examiner was working with limited information about the case and with some terrible keywords. Yes, they can (and no doubt did off-camera) pick up the phone to the Officer in the Case (OIC) to ask further questions … surely, the OIC is the one who will see a document or email (that perhaps hasn’t been found by keyword searching) and see a name or address within it and immediately shout “Stop! That’s important!” The OIC will recognize the suspect in a holiday photograph having a beer with another suspect who they swear blind they’ve never met.

FOCUSING ON THE RIGHT EVIDENCE

How does this all tie back into the research I mentioned at the outset? The various ‘traces of evidence’ the examiners were tasked to find were both ‘hidden in plain sight’ and required skilled forensic analysis in order to identify and interpret their meaning. If the digital forensic examiner spends most of their precious time reviewing emails and documents – in the real world – will they have the time to perform the skilled digital forensics work to build the true picture of what happened? If the OIC is only provided with material to review based on such basic keyword analysis or a couple of paragraphs that detail a very high-level overview into the case – will the smoking gun holiday snap make it into the review set? Expert commentary in the article suggests that “Digital forensics examiners need to acknowledge that there’s a problem and take measures to ensure they’re not exposed to irrelevant, biased information. They also need to be transparent to the courts about the limitations and the weaknesses, acknowledging that different examiners may look into the same evidence and draw different conclusions.” A spokesperson for the National Police Chiefs’ Council is quoted saying “Digital forensics is a growing and important area of policing which is becoming increasingly more prominent as the world changes … We are always looking at how technology can add to our digital forensic capabilities and a national programme is already working on this.” Nuix is keen to support this national program and I truly believe that our investigator-led approach to reviewing digital evidence by using Nuix Investigate is the way toward helping to put the evidence into the hands of those who are best placed to make sense of it (the easier ‘traces’ as per the study). Doing so allows the digital forensic examiners to focus on the harder ‘traces’ – such as undertaking deep-dive forensic analysis or ascertaining the provenance of relevant artifacts. Please note. No digital forensic examiners were harmed in the writing of this blog – and I fully appreciate the hard work they do in helping to protect the public and bringing offenders to justice, often working under significant pressures and with limited resources and budgets. Source: https://www.nuix.com/blog/take-investigator-led-approach-digital-forensic-investigations

Corporations: Listen to what your regulators are saying

Regulator Report
The sea of cubicles is quieter than normal. All eyes seem to be turned toward the conference rooms at the far end of the room, where strangers in suits approach carrying cases of computer equipment. They enter the appointed spaces and close the door, where a sign printed on plain white paper is taped. “This room is reserved indefinitely.” This isn’t fiction; it’s a scene I witnessed firsthand working inside the financial services industry. While the silence and anxiety were more centered around the fact that one of our most precious resources – a 10-person conference room – was likely out of circulation for months, there was definitely a sense of trepidation as the regulators went to work. I recalled that scene several times as we worked on the 2021 Nuix Global Regulator Report alongside Ari Kaplan Advisors. How valuable would the insights in the report have been for our business unit during those months of meeting our obligations to the regulators? How much anxiety would have been put to rest? Most importantly, how quickly would we have gotten that conference room back?

RESPONDING TO REGULATORS MORE EFFECTIVELY

During a Q&A webinar about the report, chief report author Ari Kaplan and Stu Clarke, Regional Director – Northern Europe at Nuix, addressed the topic of corporations working more effectively with regulators. Based on their conversations with regulators, it became clear that regulated corporations should take control of their environment. “Holistically, it makes life much easier when an inquiry kicks off,” Stu said. “They have a much better understanding of where risks lie and where employees are working inside the organization,” making it that much easier to respond to inquiries. It also helps to look at regulators as guides who are there to advise the company, not just punish it when it goes astray. Summarizing some of the comments during the webinar, regulators have a role to inform and guide the organizations they are responsible for. There’s a desire amongst the regulators to work more collaboratively and build an ongoing relationship, not just swoop in during a one-time event. It also helps to understand where the regulators are coming from. “The regulators are incredibly savvy and have experience in private industry,” Ari said. “They are well-versed in the various tools and they talk to each other.”

HANDLING A CONSTANTLY CHANGING ENVIRONMENT

The regulatory environment adapts as the realities of day-to-day business change. “Things change rapidly,” Stu said. For example, “we weren’t talking about Microsoft Teams two years ago, and we can’t stop talking about it or using it now.” Those changes are just another set of reasons to better understand what the regulators are looking for. Download the 2021 Nuix Global Regulator Report to learn more about regulators’ approaches to their respective industries, preferred technology and enforcement practices, all of which can help you work more efficiently during a regulatory inquiry. source: https://www.nuix.com/blog/corporations-listen-what-your-regulators-are-saying

The State of Contemporary Digital Investigations – Part 2

Since my early days of forensics, like data storage and available devices, data transfer cables were a growth area. To stock a competent digital forensics laboratory, you needed to have the cables and adapters to read all the devices you might find in the wild. These included IDE, the occasional RLL and about 100 different configurations of SCSI cables. Along with these cables, it was important to have the appropriate write blocking technology to enable proper preservation of digital evidence while duplicating it. Times have naturally changed, as I discussed in part 1 of this series. As storage interfaces grew and changed, the type and number of these write blockers grew at the same time. The investigator needed to show up in the field, confident that no matter the size and configuration of a storage device, they had the equipment to properly interface with it and conduct analysis. While the need to be prepared and competent has not diminished in the slightest, the sheer volume of digital data found at a given crime scene or under a search warrant has exploded, from a bunch of floppy disks and maybe a hard drive or two in the late 90s to multiple tens of terabytes or more in the 2020s. This dramatic increase in raw data has required the high-tech investigator to learn additional strategies to find key data on-site, possibly before performing full forensic analysis in a lab. Tools like Nuix Data Finder and Automatic Classification can be deployed in the field to find crucial items of digital evidence now, not 6-12 months from now when the laboratory backlog gets to your case.

THE DIFFERENCE IN DECADES

I mention ‘prepared and competent’ because it can’t be overstated that what was required in the 90s is darn near trivial when compared to the massive scope of the digital investigations field today. In a nutshell, investigators in the 90s required knowledge of:
  • Windows
  • DOS
  • Linux
  • To a very minor extent, Macintosh/Apple.
The knowledge included how their file systems worked and the technical ability to analyze floppy disks and hard drives using:
  • IDE
  • RLL
  • SCSI
While networking could be a factor in business investigations, most people using their computers at home dialed up to their service provider and the records were fairly easy to understand. Fast forward to today and what investigators need to know dwarfs all past generations:
  • Windows (multiple flavors)
  • Linux
  • OS/X
  • iOS
  • Android
  • Storage
    • SATA/SAS spinning disk
    • SATA/SAS solid state disk
    • IDE disks
    • SCSI disks
    • NVME disks
    • M2.Sata disks
    • Flash storage
      • SD/Mini-SD/Micro-SD
      • Compact Flash
    • USB 2/3/C hard drives
    • Wireless hard drives
    • Home cloud drives
    • Cloud storage
      • Azure
      • AWS
      • A variety of smaller/foreign cloud services
  • Connectivity
    • IPv4 networking
    • IPv6 networking
    • Bluetooth
    • Wi-Fi
    • 3G/4G/5G
  • Devices
    • Digital cameras with and without network connectivity
    • Tablets IOS/Android
    • Raspberry PI
    • Drones
    • Internet of Things (IOT)
    • Data centers
  • Security
    • Encryption – So many impacts on file storage and networking that it deserves its own novel
    • Multi-factor authentication
This list goes on and on. It’s almost impossible to recognize the field of high technology investigations when comparing the decades of development and advancement. It’s hard to imagine how a modern investigator can even be moderately competent given the breadth of knowledge required. After all this history, I’m sure many readers will have some of the same questions. I’ll try to answer what I know I’d be asking, but I encourage you to reach out if you have others that I don’t cover here!

How Can Our Team Cover The Breadth Of Knowledge You’ve Outlined Here?

Having the properly trained and experienced personnel assigned to the cases involving the skills they are most experienced in is vitally important. Given the amount of available information out there, it is inconceivable that there is a single person in any organization who is best able to handle every type of case. It’s also important to have the appropriate technical and hardware resources on hand to address the challenge of each type of data (and the platform it lives on).

What’s The Key To Ensuring We Are Focusing On The Right Pieces Of Evidence?

The one constant in my high-tech investigations tenure is the ability to interact competently with all types of people. Learning to interview and interrogate where appropriate and paying close attention to the facts of a case, including the environment, are crucial components to locating all the data types required in each scenario to perform a thorough examination. Secondary to the staff’s personal competence and their ability to ask pertinent questions about the environment they are investigating, is having a deep bench in terms of hardware, software and intelligence that will guide them to all available sources of digital evidence. Further, by having the knowledge and experience to learn all about the environment under investigation, the entire staff will be deeply steeped in the art of triage. This enables them to focus on most-likely-important evidence first and widen the scope needed to obtain all the facts without crushing themselves under the weight of trying to analyze ALL.

Which Tools Do You Recommend As Imperative For An Investigative Team?

This is a slam dunk. Nuix Workstation gives me the single pane of glass to all the evidence types I’m interested in, while Nuix Investigate® allows me to present all the evidence I’ve collected and processed to support staff and case agents, who will perform the detailed review of documents and communications to determine their relevance to the case.

How Do We Fill In The Gaps?

Again, I’ve got the core of most of my needs in the Nuix suite of tools. Where Nuix does not have a solution, like threat intelligence feeds or cooperative intelligence like the ISACS, I can incorporate information from those feeds directly into my Nuix cases and correlate across all the available data to solve the questions posed by the investigation.

EMPOWERING THE MODERN-DAY INVESTIGATOR

We know investigations take on many different forms depending on where you work. While criminal investigations will differ in some ways from, for example, a corporate environment, many of the details remain the same. I encourage you to visit the Solutions section of our website and see for yourself how Nuix helps investigators in government, corporations, law enforcement, and more. source: https://www.nuix.com/blog/state-contemporary-digital-investigations-part-2

The State of Contemporary Digital Investigations – Part 1

Digital investigations have undergone a geometric progression of complexity since my first fledgling technology investigations during the 90s. In those early years, a competent digital forensics professional only needed to know how to secure, acquire and analyze the floppy disks and miniscule hard drives that represented 99% of data sources at the time. Since those halcyon days of Norton Disk Edit for deleted file recovery and text searching, there has been a veritable explosion of methods and places to store data. The initial challenges were focused mainly on training the investigators in a new field and the progression in size of available storage for consumers (and therefore investigative targets). While seizing thousands of floppy disks required immense effort to secure, duplicate and analyze, it was still the same data we were used to, just inconveniently stored and frequently requiring assistance from outside resources (thank you Pocatello, Idaho lab). Information evolution and explosion has a direct impact on the field of investigations. To set the stage for the second half of this two-part investigations blog, in this article I’d like to look back on some of what I feel are the major changes that have occurred over the past 30-odd years.

LET’S CONTINUE OUR TOUR

By the turn of the century, hard drives, initially as small as 10-20 Mb, grew to a ‘staggering’ 10 Gb in a high-end computer. Flash media in the form of thumb drives and compact flash cards began to hit the market around the same time, becoming quickly adopted as the preferred storage medium for the newly minted digital cameras and tablet computers. Some of this media was small enough to be hidden in books, envelopes and change jars. Cellular telephones, originally used only for voice communications, quickly advanced to transmit and store data in the form of messages, pictures and even email. As data became more portable, and therefore easier to lose or have stolen, encryption schemes arose that enabled normal consumers to adopt data security strategies that had previously only been used by governments and their spy agencies. As data speeds increased, so too did the volume of data created and transmitted, necessitating the need for even more novel methods of storage. At about this time, the global adoption of remote computing quickly moved from dial up network services like AOL and CompuServe, to using those services as an entrance ramp of sorts to the internet, to direct internet connections of increased speed that eliminated the need for the AOLs of the world in the context in which they were originally operating, becoming instead a content destination for users connecting to the internet using rapidly growing broadband access.

FOLLOW THE DATA

Each step in this transformation required that the investigators learned the new ways that data moved, was stored and by whom. Just learning who an AOL screen name belonged to required numerous acquisitions and legal action. Compelling service and content providers alike to divulge these small pieces of data was required to determine where connections were being made from and sometimes by whom. High-tech investigators became one of many pieces of the dot com phenomenon. Data protection services sprung up with the various dot com enterprises; securing data frequently involved transmitting backup data to remote servers. These servers were rented or given away to anyone who wanted them, adding to the complexity of identifying where in the world a given user’s data resided. After determining where the data resided, there were at least another two layers of complexity for the investigator – namely knowing what legal process was required to acquire the remote data and proving who placed the data on the remote servers. As data quantity exploded, the need for more advanced software to analyze this data was quite pressing. There were several software offerings that sprang up in the early days that, unlike disk edit, were created for the express purpose of reviewing quantities of digital evidence in a manner that was forensically sound. Most early digital forensic tools were expensive, complicated and slow, but they represented an important step in the growing field of digital forensics. The early offerings of both corporate and open-source digital forensic software were anemic compared to today’s digital processing giants. In some instances, the introduction of 100,000 files was sufficient to bring some tools to their knees, necessitating that forensic cases be analyzed in batches of evidence to avoid taxing the software. Thankfully, this is largely a thing of the past, as products like Nuix Workstation will chew through ten million items without a hiccup, much less a major crash. Before we knew it, we weren’t just analyzing static data sitting on a local storage device. Network data investigation had to be added to the investigator’s arsenal to determine how data moved across networks, from where and by whom. Along with remote storage services, online communication services exploded across the internet, and suddenly the high-tech criminal had acquired ready access to victims from the very young to the very old for a variety of crimes. This drastic shift to remote, anonymous communication represented a very new and very real threat that had the added complexity of making not only the criminals difficult to identify, but their victims as well. The traditional transaction involving a citizen walking through the entrance of a police station to report a crime still happened, but new internet crimes meant that when criminals were caught, it was no longer the conclusion of a long investigation. Frequently, it represented the beginning of trying to identify and locate the many victims who either didn’t know where or how to report the crime. This is all because the crimes were facilitated by, or the evidence recorded on, the growing catalog of digital storage.

DEVICES TOO

As digital communication grew, so did the devices used to facilitate it. Cellular phones made the steady shift from plain telephones to a new category referred to commonly as ‘feature phones.’ These phones incorporated digital messaging utilities, including instant messaging, mobile email and access to portions of the internet through basic web browsers. With the proliferation of feature phones, the real need for mobile device analysis sprang into existence almost overnight. Text messages on a flip phone were easy to photograph and catalog, but feature phones had a much more unique interface, requiring investigators to seek out technical solutions to the problem of megabytes of evidence locked in a device that was as non-standard as you could get. For each manufacturer of cellular devices, there was a different operating system, storage capability and feature set. None of the existing computer forensic tools could acquire or analyze the wide assortment of available handsets. The cherry on the top of these early ‘smart’ phones was the seemingly random shape, size, placement and pin structure of the cables used to charge them. Many phone models came with dedicated companion software for the home computer that enabled backup or access from the computer. Those same unique charging cables became unique data transfer cables connected to unique software on the host computer system. It was at this time that the first cellular forensic tools appeared. These systems didn’t appear at all like modern cellular forensic tools. They required extra software, hardware devices called ‘twister boxes’ and a literal suitcase of data transfer cables. Much like the early days of digital disk forensics, cellular forensics was a laborious and highly technical enterprise that required a great deal of training and experience to pull off. Everything changed again in June 2007 with the release of what many consider to be the first true smartphone: the iPhone. Not long after, the beta Android device was introduced in November 2007 and the cellular arms race was on. If data quantity and location was an issue before, it was soon to become immensely more serious as the public rapidly adopted the smartphone and began carrying essentially an always connected, powerful computer in their pockets and purses. If the high-tech investigation world was difficult before, it was about to become immensely more so. About the only beneficial thing that smartphones did for investigators was, over a 6-8 year period, they killed the feature phone and with it the suitcase of unique cables. A top shelf cellular forensic professional can safely carry five cables with them to handle the vast majority of phones in use. The original iPhone plug is still found in the wild, the newer Apple Lightning cable, and each of the USB flavors, mini, micro, and USB-C. But, as you’ll see in part two of this series, that’s about the only positive for investigators. Things have continued to get much more complicated. Source: https://www.nuix.com/blog/state-contemporary-digital-investigations-part-1

Using Nuix Discover to Help Law Firms with Data Subject Access Requests

Nuix Discover Reviewer Dasbhoard

Written By:Martin Bonney

This article was originally written for the quarterly Nuix Partner Connect newsletter.

A couple of years back, when the GDPR was about to come into force, there was a great deal of talk about Data Subject Access Requests (DSARs)[1]. While European residents had long held the right to request their data, the fact that it was now free, and that there were potentially significant penalties for non-compliance meant that many organizations expected a tsunami of DSARs. There was an increase but perhaps not a tidal wave. Recently there has been speculation (in the wake of the COVID-19 pandemic and the associated job redundancies) that we are likely to see another surge.

It is important to understand that DSARs are about the rights of a data subject. A data controller must not only confirm whether it is processing the data requested and provide a copy, but also document:

  • The purposes of processing
  • The categories of personal data concerned
  • The recipients or categories of recipient to whom the data has been disclosed
  • The retention period for storing the personal data or, where this is not possible, the criteria for determining how long it will be stored
  • Notice of the existence of the right to request rectification, erasure, or restriction or to object to such processing and the right to lodge a complaint with the supervisory authority
  • Information about the source of the data where not obtained directly from the individual
  • The existence of automated decision-making (including profiling)
  • The safeguards provided if the data is transferred to a third country or international organization.

So, you can see that the exercise is as much about data governance and organization as it is about eDiscovery. Many DSARs are from disgruntled consumers, so managing the requests is mainly about good customer relations. Fix a person’s mobile phone, for example, and they may drop the DSAR.

However, there is one scenario where DSARs take on some of the characteristics of eDiscovery. A DSAR can be a quick and inexpensive way to get evidence to support a claim, without having to start on an expensive formal lawsuit (a kind of shortcut to pre-action disclosure). It can also be a negotiating ploy for an executive wanting to negotiate a decent exit package. “I know your data is a mess, and it will cost you £50,000 to respond to this, so I’ll settle for £20,000.” Or it might just be a disgruntled ex-employee who wants to cause annoyance.

An organization needs to respond to a DSAR within 30 days, but typically they don’t send the data to their supporting law firm until day 20—and I’ve heard stories of day 28. Further, the lawyers don’t necessarily know whether the DSAR is a torpedo about to explode into a larger legal action, or a legitimate request that needs to be answered as efficiently and cheaply as possible.

This is the great advantage of Nuix Discover®: It has the flexibility to support a self-service model designed to maximize efficiency and minimize cost while being able to pivot and become a full-function deep investigation and review tool. Panoram’s vision is to combine the two: Get lawyers used to the technology in day-to-day cases so they’re comfortable using the tools for more challenging ones.

THE MANTRA IS SPEED TO REVIEW AND SPEED OF REVIEW

Of course, that starts with fast and comprehensive data processing. Nuix has long been the benchmark here, and the ongoing enhancements in areas such as Microsoft Teams processing will be crucial going forwards.

Then it is all about the parallel early case assessment workflows of discounting redundant information and finding what is important. Nuix Discover’s analytics tools such as Mines and Clusters might allow you to exclude large amounts of non-personal communication from a review. If there is a parallel complaint going on (say into bullying) then communication network analysis will quickly allow you to see if team members are talking to each other about a person, and the concept cloud will allow you to understand what they are saying and whether it includes anything untoward.

As ever, the key route to controlling costs though is in review; accelerators such as quick coding, code as previous, and macros all help speed up review and so reduce cost. Threading, near dupe, and concepts allow you to streamline review workflows so reviewers get batches of similar data types to look at and make faster, more consistent review decisions.

The DSAR rules allow lawyers to exclude some documents from production, most notably for legal professional privilege and for confidentiality. Most complicated is the scenario of mixed data, where there may be a conflict between the need to provide data to a data subject and not to harm a third party’s rights—known as a tie breaker. Here the ability to note why a decision has been made is crucial, and so too is a consistency of approach. Back to the design of the right workflow.

Then there is redaction. The ability to use search term families to find and redact on individual documents is already useful. Regular expression searches make it possible to identify patterns of personal information (such as credit card numbers, national identity numbers, and passports). Once Nuix Discover has highly awaited case-wide redaction and native redaction for Microsoft Excel, it will have a significant advantage (for a while) over other products. Fast redaction is key to DSARs.

Finally, we have reporting. Law firms may be supporting multiple DSARS and need to make sure they are on track to meet the 30-day deadline, but also to measure accuracy and cost. Ideally this will reveal whether certain approaches are more efficient and make sure they are not losing money. A recent survey by Guardum says it costs £4,900 to answer the average DSAR, which does not leave a lot of fat. In Deer v Oxford University,the court ordered further searches causing the university to review 500,000 documents at a cost of £116,000 (for the disclosure of a further 33 documents).

The world does not standstill. You will notice I have consistently talked about data, not documents. Most kinds of data can be personal data (IP addresses, for instance). As we move to 5G and the internet of things, there is likely to be a coming together of the cybersecurity and forensics end of things and traditional legal review. Finding ways to show and illustrate this will be key and it is our hope that by being a Nuix partner we can both be at the forefront of building compelling solutions.

Source: https://www.nuix.com/blog/using-nuix-discover-help-law-firms-data-subject-access-requests

When Is the Right Time to Assume Compromise?

Server Room
Written By:Hoke Smith Many organizations right now are facing a major security challenge in the form of a global state-sponsored campaign to penetrate their networks, steal sensitive data, and potentially do other damage. One of the main attack vectors is compromised software updates to the SolarWinds Orion product. The latest advisory from the US Cybersecurity and Infrastructure Security Agency (CISA) warns they are also investigating “TTPs consistent with this activity [in organizations where] victims either do not leverage SolarWinds Orion or where SolarWinds Orion was present but where there was no SolarWinds exploitation activity observed.” The Orion compromises are the latest reminder of an enduring challenge in information security, which is the simple but difficult discipline of remaining vigilant over long periods of time in which threatening activity isn’t apparent. The principle that large organizations should “assume compromise”—that is, always actively look for and seek to disrupt potential threats—has been around for a very long time. But sustaining that practice is hard.

SHOULD HAVE, COULD HAVE

I suspect at this moment many agencies and companies affected by the SolarWinds compromise are wishing they’d thought more carefully about what it means to assume compromise. Their network monitoring tool was updated with a trojanized DLL and they are struggling to understand the scope and consequences. CISA’s alert says, “removing this threat actor from compromised environments will be highly complex and challenging for organizations.” Assuming compromise requires comprehensive detection, response, and recovery tools. At this point, many security teams are feeling the presence or absence of those capabilities. They are scrambling to quickly determine the scope of systems affected, contain and remediate them, and hunt down any unauthorized actors on the network. This is where comprehensive visibility into current and historical events on endpoints, and flexible detection, proves its value in spades.

ALWAYS STAY VIGILANT

Nuix Adaptive Security delivers this, giving organizations the ability to quickly detect, respond, and recover when something of this magnitude comes to light. A few weeks ago, we posted a video on responding to APT-related threat intelligence. If you’d like to see how Nuix Adaptive Security could specifically help if it was installed at the time of compromise, or was being used post-compromise, you can find that here. In a separate article, I also go more in-depth into responding to this specific compromise using Nuix Adaptive Security.
The SolarWinds compromise drives home, once again, the importance of continued vigilance. Sometime from now, perhaps in a few months, perhaps in several years, security teams will receive another stark reminder to “assume compromise.” I believe those armed with strong internal detection and response capabilities will be thankful they did so before the alerts from DHS started coming in. Source: https://www.nuix.com/blog/when-right-time-assume-compromise

Responding to the SolarWinds Compromise with Nuix Adaptive Security

Nuix Adaptive Security
Written By:
Hoke Smith

In this post I’ll describe how a security team could useNuix Adaptive Securityto detect, respond, and recover to a situation like theSolarWinds compromise. The attack on SolarWinds’ code and the information published about it means security teams face a series of questions, including:

  • Do I have any of the affected SolarWinds software in my enterprise?
  • Are all affected systems either disconnected or successfully upgraded?
  • Is there any communication between my network and the known attacker infrastructure?
  • If another attack with the same characteristics occurs, will I detect it?
  • Did unauthorized actors gain access to my network through this attack? If so, what data did they access, and how do I get rid of them?

Working through all this efficiently requires comprehensive visibility and flexible detection on endpoints.

HOW DOES NUIX ADAPTIVE SECURITY WORK?

Nuix Adaptive Security relies on an agent installed on enterprise endpoints. Once the agent is in place, search capabilities and real-time visibility are available to the security team. The agent logs activities on endpoints; passes the log events through onboard processing to decide whether to alert, block, quarantine, or take other actions; and sends the log events back to a central server. About a dozen categories of endpoint activities are logged, including file, process, registry, DLL, session, media, and registry events, as well as a range of insider threat-related behaviors. If a security operator finds a threat, Nuix Adaptive Security gives him or her a set immediate response tools such as killing processes, deleting files, quarantining the host, and initiating a forensic investigation.

In the SolarWinds scenario, this combination of historical event data, real-time detection, and response tools gives security teams the ability to respond quickly and efficiently by determining which systems may be affected by the initial compromise, enhancing detections with newly discovered IOCs, and initiating a comprehensive threat hunt.

ASSUMING NO ENDPOINT AGENT IS IN PLACE AT THE TIME OF INITIAL COMPROMISE

A team responding to SolarWinds with Nuix Adaptive Security post-event could take the following steps after deploying the agent.

Search For The Presence Of The Compromised Update Package And DLLs On Disk

Threat intelligence provides the names and MD5 hashes of these files, so the first step is simply to identify any extant instance of them. If desired, any discovered files can be deleted from the target system by the operator. Affected systems could also be quarantined from the rest of the network or from the internet.

Set Up Alerts For Future Arrival Or Execution Of The Compromised Files

Since the delivery and persistence mechanisms for the compromised applications are likely still only partially understood, alerts should be put in place to detect any instance where the compromised DLL is called, or the update package is detected on disk.

Set Up Detection For Future Known Command And Control

Any future attempt to connect to the domains and IP addresses specified in threat intelligence will be immediately reported to the security team. A Nuix Adaptive Security alert on any query to a domain on a list looks like this:

Nuix Adaptive Security Query

We’ve now put in place new detections for the IOCs known to be related to this threat. And we have a framework in place to update detections as new IOCs come out. This is valuable due diligence to protect against similar future threats. But we still must deal with the possibility that attackers have already compromised the network.

Begin A Threat Hunt For Active Attackers

Even if the compromised DLL was not discovered, it is possible there are or were compromises in other updates or through other vectors. The security team therefore needs to begin examining systems across the network for evidence of attempts to move laterally, establish persistence, discovery information, stage it, and so forth.

Nuix Adaptive Security gives operators baseline detections for these activities based on theMITRE ATT&CK framework. From that starting point they can customize and build detections based on their unique environment. The existing threat intelligence suggests several things to look for, including known IOCs, behavior of the malware such as changes to specified registry keys, and behaviors of the attacker such as suspicious use of RDP.

One initial step would be to examine the user session events recorded by Nuix Adaptive Security for unusual RDP sessions, such as those originating from the SolarWinds boxes. Suspicious use of administrative tools such as PowerShell should also be examined.

ASSUMING ENDPOINT AGENT IS IN PLACE AT THE TIME OF INITIAL COMPROMISE

Now let’s look at how our team would respond with Nuix Adaptive Security in place when the compromise occurred.

Detect The Initial Compromise Or Subsequent Tactics Employed By The Attacker

Nuix Adaptive Security contains customizable rules to detect malicious code and attacker TTPs. These give network defenders a powerful tool to detect indicators on the host that would otherwise be missed.

Identify Current And Historical Instances Of The Compromised Software

Nuix Adaptive Security logs all file writes, process starts, and DLL loads. A search of file events using the known file names and MD5 hashes would quickly reveal whether the update package or DLLs had been written to disk. A search of process and DLL activity would reveal whether compromised binaries ever executed.

Identify Current And Historical Instances Of Communication With The Known C2

The endpoint agent logs all DNS queries and network connections. A search of the historical events would reveal systems that had made contact with the attacker’s infrastructure. Alerts could be set up on any future communication.

Begin A Threat Hunt For Active Attackers

From here, you’d begin the threat hunt as described above.

Source: https://www.nuix.com/blog/responding-solarwinds-compromise-nuix-adaptive-security

Nuix Partners with EDMS Consultants to Target Mining, Energy, and Utilities

Perth, Australia – May 11, 2021, Global software company Nuix (www.nuix.com, ASX:NXL) and leading solution provider EDMS Consultants, have announced a new partnership to offer Nuix solutions to the natural resources sector in Western Australia and ASEAN region.

Both companies aim to provide litigation and investigations technology to support the booming natural resources sector which faces increasing regulations, class actions, cybersecurity and privacy issues, internal investigations, and intellectual property disputes.

“Throughout the years we have been in the business, the energy, resources, and utilities sectors are among the most highly regulated industries,” said Peter Buck, Business Development Director of EDMS Consultants. “Now more than ever, operators need full access to their unstructured data or data silos to ensure regulatory compliance.”

He added, “We have worked with PETRONAS, BP, Exxon, PTTEP, and KPOC (PETRONAS/ Shell / ConocoPhillips) on various services throughout the years, and we believe based on experience Nuix has the ideal solution for big organisations with unstructured data”.

The explosion of unstructured data places an increasing burden on large enterprises – especially those in the mining and energy sector that manage very complex projects – to sort through the massive volumes of content they gather, generate and exchange every day. Added to this challenge, the often remote and distributed business model with operations and assets spread over a wide geographical area means that information governance and data access are crucial.

‘’Nuix has a proven history of partnering with large enterprises to solve their messy data challenge,’’ said Jonathan Rees, Nuix Executive Vice President, International. “We have the world’s leading technology for extracting intelligence from high volumes of structured and unstructured data, forged from our experience with regulatory inquiries. Opening new markets and customer segments will continue our growth path and I am excited to partner with EDMS, to drive our combined solution and services, into the wide footprint EDMS has in the natural resources industry.”

About Nuix

Nuix (www.nuix.com, ASX:NXL) creates innovative software that empowers organisations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence and helps them overcome the challenges of litigation, investigation, governance, risk, and compliance.

About EDMS

EDMS is a leading solution provider in the Asia Pacific Region, providing enterprise data solutions to the Energy, Resource & Utility industry. We continuously explore and find the best solution to offer our clients. We have a multi-disciplined team of specialists, based in Kuala Lumpur, Malaysia, and Perth, Australia to support our clients. EDMS has implemented projects to the leading Energy, Resource & Utility throughout the region.

Source: https://www.edms-consultants.com/nuix-partners-with-edms-consultants-to-target-mining-energy-and-utilities/

The Best of Nuix 2020

This is the time of year where many are inspired to reflect on what’s happened over the previous 12 months. And what a year it’s been! I’ve always been fascinated with the double-edged adage, or curse, “May you live in interesting times.” We’ve certainly had our fair share of ‘interesting’ and you probably share the desire for 2021 to be a bit more normal, whatever that word means!

It’s sort of ironic to label this article as the ‘best’ of 2020 given what’s been happening in the world, but there has been some good mixed in with the challenging. It’s been a year of learning to adapt to distributed working, virtual meetings, and a level of flexibility unprecedented in modern times.

Of course, content has played a tremendous role, so for this year’s reflection let’s look back at the greatest hits from Nuix in 2020.

TOP WEBINARS

Exclusive Fireside Chat With Nuix Chief Scientist David Sitsky

Nuix Global VP of Engineering Paul Keen interviewed Chief Scientist David Sitsky in this engaging, interactive session. The discussion ranged from the company’s beginnings to its future and featured live illustrations by Zahra Zainal.

Nuix And MSAB Integration: Transferring Mobile Data Has Never Been Easier

Hosted together with our partner MSAB, experts from both companies demonstrated the integration of our products and showed how, using Nuix Workstation, investigators can search, filter, and analyze mobile data in conjunction with data from diverse sources.

Leverage Machine Learning With Nuix Discover Continuous Active Learning

Part of our renewed Nuix Discover Power User series in 2020, this webinar looked closer at Nuix Discover’s Continuous Active Learning (CAL), including when to use it, its benefits, and how to easily apply it within Nuix Discover.

TOP VIDEOS

Faces Of Innovation: From Innovation To Implementation

Ari Kaplan Advisors interviewed 33 knowledge management leaders around the world, exploring how law firms are reimagining the delivery of legal services, the impact of technology on that shift, and how firms are embracing a fluid data landscape. This video was one of many supporting the report we published based on Ari Kaplan’s research, found at https://www.nuix.com/faces-innovation.

Nuix Discover: Ingestions

Nuix Discover features integrated processing powered by the Nuix Engine, demonstrated in this short product video.

Building A Contact Tracing App On Nuix Software

Nuix team members participated in a ‘hackathon’ to build a contact tracing app powered by our software. This demonstration shows how the web front end sends data in real-time to a Nuix case in Nuix Workstation, which can then be visualized using Nuix Investigate.

TOP PODCASTS

Women In Nuix Introductory Roundtable – Part 1

The Women in Nuix podcast is a series committed to elevating the conversation about gender in technology, leadership, influence, and the way we raise our voices to advocate for progress. Started in 2020, this is the first episode in the series, with episodes already in production for 2021.

Celebrating Chief Scientist David Sitsky’s 20 Years

David Sitsky makes it into this article for a second time, this time in a podcast interview talking about his 20 years at the company and outlook for the future of our technology. Definitely a must-listen!

Partner Spotlight – OnRetrieval

Partner features were another new addition this year, with several partners featured in podcast interviews and more to come in 2021. Our interview with OnRetrieval rises to the top thanks to it also being our first-ever with an accompanying Spanish-language recording.

TOP BLOGS

Building Unstructured Data Solutions For Today And Tomorrow

Part 1 | Part 2 | Part 3 | Part 4 | Part 5 | Part 6

In this six-part series, Alex Chatzistamatis explores using Nuix to answer some of the biggest questions facing organizations dealing with large volumes of data today. These questions include:

  • “What kind of sensitive data is on my endpoints?
  • “Can I combine multiple data types together using a single view?”
  • “Is there a way to create a reusable data repository for my most frequently litigated custodians and their privileged data?”

Powerful Data Enrichment Is Just An API Away

Nuix CTO Stephen Stewart looks at enriching data using our powerful APIs and taking advantage of the Nuix Engine’s superb text and metadata extraction capabilities. Bonus, there’s also a podcast episode on the topic inside this article!

LOOKING AHEAD TO 2021

We’re committed to continuing to tell the story of how Nuix helps our customers find the truth in a digital world, and that’s reflected in the types of content we plan on delivering in the New Year. We hope you’ve enjoyed this look back on the year that was, and we’re excited to continue the journey immediately following the holidays.

Wherever you are in the world, we wish you a very safe and happy holiday season.

Source: https://www.nuix.com/blog/best-nuix-2020

An Ending to “End-to-end?”

Data Warehouse

Written By: Jason Purcell

You’ve likely heard the common catchphrase ‘end-to-end’ many times in our little eDiscovery world. It’s a buzzword that has helped to serve many of us in the investigations, eDiscovery, and compliance communities. Even Gartner uses it, stating “By 2023, more than 70% of enterprise IT leaders will upgrade to end-to-end e-discovery software to reduce time and legal spend, up from 10% in 2019.”

In recent years, there has been an undeniable uptick in enterprise customers leveraging a combination of software and eDiscovery consultants helping to build their own end-to-end in-house eDiscovery and information governance program. In helping to architect many of these, it occurred to me that the very phrase itself can be quite misleading.

FROM LEFT TO RIGHT

The left ‘end’ is rather straightforward. The duty to preserve electronically stored information (ESI) gets triggered when litigation is reasonably anticipated. From there, we know the rest—preservation, collection, processing, and review of discoverable ESI ensues. Makes sense.

The right ‘end’ is where it gets a little foggy and some logical questions begin to surface:

  • Does it truly end with a production / presentation?
  • If so, is it safe to presume that each end-to-end process is an isolated, matter-by-matter task that has a defined beginning and a defined end?
  • What about all the time and money we just spent on the last case? Are we going to let all those expensive coding and case strategy decisions go to waste?
  • Wait, are you telling me that we are also going to have to re-collect, re-process, and re-review everything again the next time a new matter pops up, even if the same custodian’s data is required again?

At Nuix, we embrace these questions and begin asking questions of our own, for your eDiscovery and information governance program’s benefit:

  • Why collect the same data over and over?
  • Why process data more than once?
  • Why not create a principal data inventory of your frequent flier custodians’ ESI?
  • Why can’t we leverage modernized scalable architecture to be able to search, analyze, and cull even the largest and most voluminous data sets?
  • If data makes it to review, do you want to be clever with those coding decisions and bolt them back onto your ESI warehouse, ensuring that these costly coding decisions get reused to help guide attorneys for future matters?
  • If redactions are being made for PII, PHI, trade secrets, etc., would it be helpful to carry those coding decisions and redactions forward for each new matter containing that identical record?
  • For data that has been processed and is no longer responsive to legal hold, wouldn’t it help to be able to safely and easily release the data from your ESI warehouse and where it lives in the wild?

AN ANSWER TO YOUR QUESTIONS

These questions have led us to create a 360° approach to the litigation lifecycle that saves millions of dollars and thousands of hours of time previously spent in collection, processing, and review. Perhaps even more important, it delivers consistency across future reviews and productions. As the intelligence layer grows over time, your ESI warehouse becomes smarter, more agile, and exponentially more valuable.

Combining enterprise-grade collection, processing, and review technology with knowledgeable experts can help you build a defensible, repeatable, and future-proof eDiscovery and information governance program. In short, putting an end to ‘end-to-end.’

Source: https://www.nuix.com/blog/ending-end-end