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Making Content Management Seamless: Matching Users’ Natural Behaviour

Making Content Management Seamless: Matching Users’ Natural Behaviour

Repstor Affinity transforms the way users interact with and share information and documents, by making Office 365’s Outlook the default window into the M-Files Intelligent Information Management system. M-Files is now natively integrated within the Repstor Affinity Outlook plugin, with mobile support, offline options, luggage tagging and version control. Dr. Petri I. Salonen, General Manager for the Americas at Repstor, explains the benefits.

In an age where managing content has become something consumers do almost without thinking, businesses have realized that there is a user experience gap in the workplace. If people have to take special actions to keep content organized (so that it can be easily retrieved and shared), this conflicts with the way they instinctively want to work. Further, if every user doesn’t store files in the right places, things can unravel quickly.

Repstor addresses this issue directly, by enabling organizations to increase the productivity, usability, and efficiency of information workers using the software they have already invested in. Repstor M-Files integration enables organizations handling large volumes of documents to file these along with emails in a way that is natural and intuitive – i.e. without burdening information workers with extra processes. Those most likely to benefit include law firms, HR or logistics teams handling a lot of contracts; case handlers; or project management teams sharing latest plans and designs.

With the increased trend toward remote collaboration with colleagues and partners, the ability to support people working from other locations or on the road has become paramount. Information workers need reliable access to their emails and documents, and the ability to update or save new documents, always confident that they are working with the latest content.

Crucially, we support systematic content management natively within Microsoft Outlook when accessing M-Files Intelligent Information Management repositories. This means users can continue working as usual, while automatically storing and accessing documents in the appropriate places – even from mobile devices. They can continue working while offline, too. Best of all, this is seamless to the user: they don’t have to think about where the content is.

Source: http://www.m-files.com/blog/repstor-making-content-management-seamless/